Community Manager (H/F)

Global description:

At A2Mac1, we’re a diverse group, spread across the globe, who are united by a shared set of values and goals. We’re committed to performing well as individuals and in teams for the betterment of our company.
A2Mac1 has a collaborative work environment that encourages innovation and entrepreneurial thinking.
We are looking for a community manager to expand our digital communication, focusing on CEO and company visibility by increasing brand reputation.
Reporting to the Head of Group Communications &Marketing, he/she will be responsible for developing social media strategy through the Group, monitoring market information, content development as well as the creation and animation of communities.

Expected knowledge and role

• Know the particularities of all the social networks on which to act: Facebook, Twitter, Instagram, Linkedin, Youtube, Snapchat, TikTok, etc. with a full understanding of their uses and changes
• Exceptional oral and written communication skills and able to develop engaging content (text, image, video)
• Develop existing social media account as well as setting and implementing new social media accounts at Group level with a dedicated focus on CEO publications
• Setting and implementing communication campaigns to align with marketing strategies and boost brand awareness
• Federating, building loyalty and getting social media users/customers/prospects to interact with each other around the brand
• Lead and involved in building a friendly community; Build relationships with customers, potential customers, industry professionals and journalists, answers their questions, manages UGC (User Generated Content) by moderating contributions, creates events
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency
• Liaise with Products teams and Sales departments to stay updated on new products and features
• Monitor actions as well as competitors and market
• Monitor and report on efficiency of campaigns/ awareness/ brand reputation…

Qualifications & interpersonal skills

• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Attention to detail and ability to multitask
• Bachelor’s degree in Marketing or relevant field
• Strong reporting capabilities with the ability to track campaign performance providing reporting to senior management
• Highly organized, with demonstrated project management skills and focus towards details
• Excellent interpersonal skills with the ability to work collaboratively
• High energy and personable; ability to work in an international multi-cultural team environment
• Ability to meet deadlines and expectations
• Excellent English skills (written and verbal)
• Self-motivated with demonstrated flexibility and adaptability in various tasking situation

Other

• Location: Boulogne
• Travels: linked with priorities and plan